Spa Policy


Scheduling:

  • To ensure efficient scheduling of treatments, please arrive 10 minutes prior to your appointment to relax, unwind and change if necessary.

Late Arrival:

  • Late arrivals will still be finished within the scheduled time, while prices will remain the same.

Cancellations:

  • For spa packages, groups and appointments of 3 hours and longer, we require a credit card on file to hold the time slot, and 48-hour notice of cancellation.
  • To avoid a 25% cancellation fee, please notify us within 48 hours.
  • Cancellation of an expired gift certificate of 3 hours or more will result in a Void GC.
  • For services of 3 hours or less, we require 24 to 48 hours’ notice



Gift Certificates:

  • Gift certificates are non-refundable, and can be used for any service or product, within a year of purchase.
  • Expired gift certificates will still be honoured, with an extra fee, depending on the value/service.
  • We are not responsible for any lost or stolen gift certificates.



Cell Phones:

  • Out of respect for other clients, please ensure all mobile devices are turned to silent.

Thank you, 

Rosa’s Day Spa

Rosa's Day Spa
52 King St W
Stoney Creek, ON
L8G 1H8

Fax: 905-664-7353

Hours
Monday: CLOSED
Tuesday: 10:00AM-5:00PM
Wednesday: 10:00AM-5:00PM
Thursday: 11:00AM-7:00PM
Friday: 11:00AM-7:00PM
Saturday: 9:00AM-3:00PM
Sunday: Closed

Service Area • Stoney Creek • Hamilton • Burlington • Oakville • Toronto • Caledonia • Ancaster

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